When you’re using a system like Meditech that has a unique architecture, an unanticipated service interruption can be downright catastrophic, said CIOs Rich Temple and Brian Davis, who discussed their recovery strategies.
Being able to communicate clearly and manage expectations is absolutely critical, says CIO Nicholas Szymanski. “For a team to be successful, they need to understand what the mission is and why we’re doing it.”
With products in varying stages of development, the acute care EMR space is one of the most interesting in healthcare, according to a KLAS report which seeks to answer key questions and dispel misconceptions.
The key to driving change when you’re the new CIO? Knowing when to push and when to pull back, says Bill Bishop, who discusses the importance of remaining transparent and maintaining strong vendor relationships.
“With any implementation there are going to be problems,” says CIO Bill Bishop. What’s important is that leaders are willing to learn from them and make adjustments going forward.