One of the most important qualities in leaders? The ability to “put yourself in the shoes of end users to understand the best way to deliver and support IT systems,” says Ron McKinnon, CIO at Central Maine Healthcare.
As consumer expectations continue to shift, CIOs find themselves in the difficult position of having to keep an eye toward the future without losing sight of the present, said Aaron Miri and Lee Milligan during a recent panel discussion.
Although the pandemic has presented numerous obstacles for IT and security leaders, it has also presented “an opportunity to test and validate controls,” said Nemi George, who talked about how his team has fared, and shared lessons learned.
As organizations reopen, leaders must be willing to prioritize based on where the organization is today – not where it was before Covid-19, said our CIO panelists in a recent webinar. “You have to look at things based on the new normal.”
As leaders deal with the myriad challenges brought forth by COVID-19, governance is being flipped on its head. As a result, decisions are being made – and put into action more quickly, according to our panelists in a recent webinar.