When it comes to physician burnout, it’s rarely the technology that’s to blame, says KLAS’ Taylor Davis, who discusses the primary factors, and discusses strategies that have proven successful for some organizations.
One of the keys to achieving – and maintaining – satisfaction among EHR users is training; and beyond that, the individuals who provide it and the length of the training, according to KLAS researchers, who reveal some of the findings that were scheduled to be presented at HIMSS20.
The key partnering with clinicians on innovation? Building enough trust so that they know you’re willing to listen to them – and to shut down an idea that isn’t working, says Richard Zane, MD, chief innovation officer at UCHealth.
Neither healthcare organizations nor vendors can – or should – do all the heavy lifting when it comes to successfully adopting and implementing AI technologies, according to Lois Krotz, who shares best practices from a recent KLAS report.
Believe it or not, mobile apps and EHR modules “are not the solution to all problems we face in healthcare,” says Craig Joseph, interim CMIO at El Camino Hospital, who makes a case for training, standardization, and communication.