“Nurses and doctors didn’t go to school to become data entry technicians; and yet, a lot times, that’s what we feel like we’re doing,” said Gregg Nicandri, MD. In this interview, he talks about how URMC is leveraging technology to offload some of the burden, and shares his thoughts on the evolving CMIO role and what it takes to successfully drive change.
Addressing health inequities is going to require systemic changes in national policies. In the meantime, however, “there are measures that clinicians and technologists can implement that will have an impact,” according to John Halamka, MD, who discusses how Mayo Clinic is working to create AI platforms and algorithms to change outcomes.
The more freely patient data flows outside of the traditional confines, the more opportunities for electronic protected health information to leak out, said CIO Rich Temple, who spoke on a panel with James Case and David Ting. “We have to make sure we stay on top of that.”
“The way people consume content is different,” said Jonathan Hensley of TeamHealth, which means healthcare organizations can no longer rely on email to communicate. During a recent webinar, he talked about how utilizing a platform has helped improve engagement, while enabling leaders to gain insights into how messages are received.
“If we don’t set them up for success, they’re going to have a lot of long nights. They’re going to have a lot of frustration,” said Gretchen Britt. In this interview, she talks about the importance of training, change management, and IT governance, and how she’s applying lessons learned from her time as a nurse.