Clinician training isn’t enough; if healthcare organizations want to optimize systems – and increase satisfaction – there are three levels that must be leveraged, and they must be leveraged in conjunction with one another, stated Warren Whitford and Colin Buckley of KLAS.
“Before you deliver the tool to your end user, you need to be sure you understand your end user,” says CT Lin, MD, CMIO at UCHealth. In this piece, he talks about his team is working to accomplish this by leveraging EHR Sprints.
As researchers pour through Covid-19 data, trends are beginning to surface that may provide answers – particularly when it comes to patient messaging. However, there are still plenty of questions, according to CT Lin, MD, CMIO at UCHealth.
For IT teams, the idea of rolling out solutions that aren’t fully tested can be difficult to swallow, says Brett Oliver, MD, CMIO at Baptist Health. That’s where leaders need to provide assurance that ‘it’s okay to let this go.”
When it comes to physician burnout, it’s rarely the technology that’s to blame, says KLAS’ Taylor Davis, who discusses the primary factors, and discusses strategies that have proven successful for some organizations.