healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
“If we don’t set them up for success, they’re going to have a lot of long nights. They’re going to have a lot of frustration,” said Gretchen Britt. In this interview, she talks about the importance of training, change management, and IT governance, and how she’s applying lessons learned from her time as a nurse.
The foundation for a successful application rationalization initiative isn’t in the technology, but rather, in “relationships and trust,” according to our panelists, who shared best practices during a recent webinar.
Conflicts among clinical, IT, and administrative teams often come down to one key factor: a language barrier, says Jason Buchanan, MD, Clinical Informatics Officer at Baylor College of Medicine. In this podcast, he talks about how leaders can remedy this, and what it takes to truly “listen.”
Telehealth can play a much bigger role in improving care and satisfaction. But until it becomes more attractive to physicians, that potential may never be reached, according to Joseph Kvedar, MD, Senior Advisor of Virtual Care at Mass General Brigham.
The most important question leaders need to ask when evaluating a new solution is whether it’s going to help providers and patients – and how, said Jason Buchanan. In this interview, he discussed his approach to optimization and what it takes to build a strong culture.
