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The key to developing solid clinical workflows and provider communication and education strategies is to understand the challenges – especially when it comes to signal-to-noise ratios, says Dirk Stanley, MD.
It’s not just what’s inside the EHR that counts, says CMIO Dirk Stanley. He believes “the processes and tools outside of it are just as important” when it comes to aligning expectations and increasing user satisfaction.
Believe it or not, mobile apps and EHR modules “are not the solution to all problems we face in healthcare,” says Craig Joseph, interim CMIO at El Camino Hospital, who makes a case for training, standardization, and communication.
Unlike in years past, the topic that seemed to resonate most with CIOs and other healthcare IT leaders didn’t involve technology or budgets, but rather, those who use it to provide care, says Kate Gamble.
When workflows are done right, “it feels like someone with your specialty configured your EMR, wrote your policies, and trained you,” says CMIO Dirk Stanley. In this second of this two-part piece, he discusses how leaders can make this a reality.
