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Providing a better consumer experience can’t happen until leaders are able to break down barriers such as connectivity, says CMIO Patrick Woodard in this podcast. “We have to think about it from the lowest common denominator.”
Without understanding the two most important steps – project intake and project management – it can be extremely difficult to drive change, particularly in the clinical setting, according to Dirk Stanley, MD, CMIO at UConn Health.
Urgent needs – like a pandemic, for example – need to be met, but not at the cost of sacrificing strategic objectives, says CMIO Patrick Woodard, who talks about how his team is staying focused on delivery high-quality care.
When you’re dealing with not one, but four complex workflows – as is the case with lumbar punctures – it’s imperative to create an order set that helps reduce clicks while improving utilization, accuracy and yield, says CMIO Dirk Stanley.
Informatics isn’t about setting up computers or fixing servers. It’s about building relationships, understanding the pressures and desires of patients, providers and staff, and understanding the ultimate goal of health care, says CT Lin, MD.
