“Before you deliver the tool to your end user, you need to be sure you understand your end user,” says CT Lin, MD, CMIO at UCHealth. In this piece, he talks about his team is working to accomplish this by leveraging EHR Sprints.
Of the myriad questions surrounding the diagnosis and treatment of Covid-19, the one that seems so simple — how do you know if a patient has the virus — is perhaps the most complex, says Dirk Stanley, MD, who describes the challenges facing EHR users.
The key to developing solid clinical workflows and provider communication and education strategies is to understand the challenges – especially when it comes to signal-to-noise ratios, says Dirk Stanley, MD.
It’s not just what’s inside the EHR that counts, says CMIO Dirk Stanley. He believes “the processes and tools outside of it are just as important” when it comes to aligning expectations and increasing user satisfaction.
Believe it or not, mobile apps and EHR modules “are not the solution to all problems we face in healthcare,” says Craig Joseph, interim CMIO at El Camino Hospital, who makes a case for training, standardization, and communication.