healthsystemcio.com

healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

  • Subscribe
  • Advertise
  • About
    • Our Team
    • FAQs/Policies
    • Podcasts
    • Social Media
    • Contact
    • Privacy & Data Protection Policy
    • Terms of Service
  • Advisory Panel
  • Webinars
    • 8/25-Security for PHI Sharing
    • On-Demand Webinar Library

  • Subscribe
  • Advertise
  • About
    • Our Team
    • FAQs/Policies
    • Podcasts
    • Social Media
    • Contact
    • Privacy & Data Protection Policy
    • Terms of Service
  • Advisory Panel
  • Webinars
    • 8/25-Security for PHI Sharing
    • On-Demand Webinar Library

“Healthcare Needs More of This”: How Modernizing Call Centers Can Create a Better Experience

06/02/2022 By Kate Gamble Leave a Comment

There’s no such thing as an easy win in health IT. But leveraging automation to improve the call center experience for both employees and customers can come awfully close, said CIO Andy Draper during a recent webinar.

Share

Filed Under: Communication/Transparency, Featured, Interviews, Patient Experience Tagged With: Andy Draper, HCA Continental Division, Parlance, Scott D’Entremont

Green CIOs: How Leaders Can Drive Toward a Zero-Carbon Emissions Plan

01/10/2022 By Andy Draper Leave a Comment

CIOs can play a significant part in reducing the health industry’s carbon footprint, according to Andy Draper, who describes a “simple, incremental, and tech-focused method” for identifying and adopting a zero-carbon emissions plan.

Share

Filed Under: CIO Roles & Responsibilities, Columns, Energy Efficiency/Green Practices, Featured, Vendor Management Tagged With: Andy Draper, HCA, HCA Continental Division

Content by Topic

Partner Sponsors

 

 

 

.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Copyright © 2022 HealthsystemCIO.com.