Topics like digital health and innovation are certainly click-worthy, particularly in the age of technology. But for healthsystemCIO’s readers, the most important buzzword in 2019 was leadership, says Kate Gamble, who reveals the most popular interviews from 2019.
Sometimes the most effective way to help develop staff is to take them away from the day to day, says CIO Mathew Gaug, who talks about why he’s a firm believer in cross-training and rounding.
As healthcare organizations face mounting pressures, it’s not enough to merely pledge to do better. Leaders need to do walk the walk, whether it means improving processes, creating efficiencies, or focusing more on professional development.
Whether it was increasing optimization after a major implementation, driving toward digital health, or uncovering inefficiencies, healthcare IT leaders had some big goals – and big successes – in 2019.
Although motivating the staff and being able to translate IT speak are critical attributes in CIOs, perhaps the most important is “being transparent with the resources you’re given,” says William Walders, who talks about his experience.