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The digital front door can best be described as “a variety of experiences” that must be brought together “to stitch together a journey across different digital platforms,” according to our panelists, who talked about how they’re dealing with the challenges involved.
The dramatic spike in virtual visits and remote work helped push digital technology to the forefront in healthcare. Now, it’s time for leaders to “take the reins” and leverage those capabilities, said Joel Vengco and Jacki Monson during a recent discussion.
When Covid-19 hit, healthcare IT leaders were tested like never before. But for those who had the right pieces in place – and the right people managing those pieces – it was an opportunity to shine, said our CIO panelists in a recent webinar.
The goal is the same: to improve the delivery of care. But how IT and clinicians believe it can be achieved – and what they perceive to be the key obstacles – can be as different as night and day. So how can leaders close the gap?
What separates TechSpring from other innovation centers? It goes beyond the experimental, incubator phase and creates a true “connection to the organism,” says Baystate Health CIO Joel Vengco.
