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One of the most common mistakes made when trying to drive change? Failing to understand the “ownership” people feel with certain processes, says Carla Smith, who shares valuable insights on leadership.
When it comes to the disruptors entering the healthcare market, the question CIOs should be asking isn’t how can we compete with them, but how can we partner with them, says Debbie Cancilla.
When users have a much better experience with technology at home than they do in the care setting, that’s a problem, says Dr. Zafar Chaudry. In this interview, he talks about how his team is shifting the model to “provide more self-service.”
Perhaps the most important advantage of having already been through an Epic implementation? You’ve already learned “what the cycles and trends are,” and know how to navigate them, says CIO Debbie Cancilla.
The most exciting – and at the same time, most intimidating – part of being a health IT leader today? The pressure to deliver technologies that will improve the patient’s experience, says CIO Christopher Timbers.
