A Little Clarification Can Go a Long Way
No one wants to be asked the same question twice (or more), but when it can provide some extra clarification – particularly when it comes to patient complaints – it can make all the difference, says Dr. Craig Joseph in this piece.
Q&A with CIO Jamie Nelson, Part 1: “The Technology Is the Easy Part.”
The key to a successful implementation is remembering that the technology is the easy part, says Jamie Nelson, who talks about her team’s work at HSS. The hard part is the organizational transformation behind it.
Five Words That Can Seal the Deal
Whether it’s a small ask or a big pitch, a sale won’t be successful unless it is approached the right way – and answers one very important question, says Anthony Guerra.
Is It Time to Shake Up Patient Portals?
Instead of requiring patients to use a portal to schedule visits or access their information, why not push these services out in an interactive manner, asks Mike Davis, who suggests it might be time for a hybrid approach to engagement.
Interviews
Q&A with CIO Jamie Nelson, Part 1: “The Technology Is the Easy Part.”
The key to a successful implementation is remembering that the technology is the easy part, says Jamie Nelson, who talks about her team’s work at HSS. The hard part is the organizational transformation behind it.
Q&A with Brian Lancaster, Part 2: “You Can’t Be Terrified of the Unknown.”
Part of the CIO’s role is to ensure initiatives can be delivered in a way that doesn’t disrupt availability. What’s just as important, however, is having the confidence to proceed even when there is some risk, says Brian Lancaster.
New Threats, New Strategies: How to Stay a Step Ahead of Cybercriminals
As cyberattacks become increasingly complex – and are tailored to target specific individuals – the methods used to prevent them must become more sophisticated, according to our security experts, who discussed the issue during a recent webinar.
Q&A with CIO Danny Scott, Part 3: “It’s All about Marketing. That’s What We Do.”
One of the CIO’s most important roles? Marketer, says Danny Scott. In this interview, he talks about what he’s doing to show the value IT brings to the organization, and what he believes it takes to build a team of high performers.
Columns
A Little Clarification Can Go a Long Way
No one wants to be asked the same question twice (or more), but when it can provide some extra clarification – particularly when it comes to patient complaints – it can make all the difference, says Dr. Craig Joseph in this piece.
Five Words That Can Seal the Deal
Whether it’s a small ask or a big pitch, a sale won’t be successful unless it is approached the right way – and answers one very important question, says Anthony Guerra.
Is It Time to Shake Up Patient Portals?
Instead of requiring patients to use a portal to schedule visits or access their information, why not push these services out in an interactive manner, asks Mike Davis, who suggests it might be time for a hybrid approach to engagement.
The Future of Elder Care
As health systems are faced with a rapidly aging population, digital health can play a critical role in meeting the demand for care. But there’s a lot to consider beyond just technical capabilities, says Dr. John Halamka.
Partner Perspectives
Partner Perspective: Critical Considerations for Vetting Cloud-Based AI Software Vendors
According to Andy Draper, PhD, CIO, HCA Continental Division (HealthOne & Welsey), AI is chock full of potential to change healthcare; however working with AI vendors requires health system … [Read More]
Partner Perspective: Cybercriminals are Coming After Your People
There is no doubt security is top of mind with just about every healthcare IT executive. But according to Ryan Witt, managing director of healthcare with Proofpoint, many of those executives are … [Read More]
Partner Perspective: True Patient Engagement Requires a New CIO Approach
Wellframe VP of Engineering & Data Science Mohammad Jouni says only an API-Like approach to one’s data ecosystem can yield the experience patients now demand. Many CIOs — who have spent the … [Read More]
Partner Perspective: Survey Reveals How CIOs Are Tackling Massive Application Decommissioning Challenges
Galen Healthcare Solutions, in partnership with healthsystemCIO, released new data from a survey of healthcare delivery organization CIOs on trends, best practices and decommissioning priorities … [Read More]
Upcoming Webinars
Navigating CMIO Enterprise Challenges
As the link between the IT and clinical worlds, chief medical information officers hold a position of singular importance, and complexity. That's because they must both lead sometimes-reluctant … [Read More]
Preparing for the EPCS Deadline
The deadline to comply with the national mandate for electronic prescribing for controlled substances (EPCS) is less than a year away. Essentially all healthcare organizations must have an EPCS … [Read More]
A CIO’s Guide to Hybrid Cloud Infrastructure
Most health systems are still wrestling with the question of how to reduce infrastructure complexity without sacrificing flexibility, accessibility and performance. Join a panel of healthcare IT … [Read More]
App Decommissioning Strategies
In healthcare, application decommissioning is about so much more than getting the data from here to there. That's because it's possible to achieve the stated goal while creating a bunch of frustrated … [Read More]
Popular Content
- “We Need Change at the National Level”: Christopher Longhurst on the EHR Blame Game
- Q&A with Brian Lancaster, Part 1: “Consumerism Is a Key IT Strategy.”
- Golden Opportunity
- Five Words That Can Seal the Deal
- Community Spirit
- Gnats, Kudos and True Career Growth
- Shifting from Fire Fighting to Fire Prevention
- Q&A with CIO Jamie Nelson, Part 1: “The Technology Is the Easy Part.”
- Ending the “Arms Race”: How Leaders Can Make Technology Work For, Not Against, Clinicians
- Q&A with Brian Lancaster, Part 2: “You Can’t Be Terrified of the Unknown.”
