If communication platforms are not easy to use, able to integrate into existing workflows, and accessible to all staff, they won’t be successfully adopted, “which can lead to even more issues,” says Michael Saad, CIO at University of Tennessee Medical Center.
As care providers become more comfortable with telehealth, the bar is being raised in terms of expectations, according to Adam Cherrington and Dan Czech of KLAS. “They want to shop around and see what can best meet their needs.”
Before healthcare organizations can begin to forge a new way forward, leaders need to be able to find firm footing, says Robert Sundelius. In the first of a two-part blog series, he shares share key lessons he learned by leading a FEMA incident command center.
“The foundation of healthcare may remain solid, but many of the walls, floors, windows, and doors that sit on this foundation are rotting and need to be replaced,” said John Halamka and Paul Cerrato, who discuss the need for digital reconstruction.
Even for organizations like UCHealth that have been using OpenNotes for years, complying with the Information Blocking regulation has been a struggle, says CT Lin, MD, who provides a summary explaining the ‘why’ and the ‘how.’