As AI rapidly evolves, it has begun transforming the healthcare sector, driving improvements in patient care, operational efficiency, and staff well-being. In a recent panel discussion at the CHIME Fall Forum, industry experts explored the benefits, challenges, and strategic approaches to integrating AI within health systems. The panel included Jackie Rice, RN, […]
Anatomy of a Ransomware Attack: Inside Ardent Health Services Response & Recovery
In an era of increasing cyber threats, healthcare organizations are particularly vulnerable due to the sensitivity of patient data and the critical nature of their services. Ardent Health Services, a large health system with over 30 hospitals and 200 care sites across six states, faced this reality head-on when a ransomware attack hit its infrastructure. […]
Giving Patients Options is Key to a Welcoming Digital Front Door
In a recent discussion, “Fireside Spat: Diverse Paths to an Omnichannel Patient Experience” held at the CHIME Fall Forum, healthcare technology executives Adam Gold, CTO of CHOC Children’s Hospital, and Jeff Sturman, SVP/Chief Digital Information Officer, Memorial Healthcare System, delved into the complexities of advancing digital strategies in large health systems. With a focus on […]
Cloud Growing in Popularity for Epic Workloads, KLAS Finds, But Taking it Slow and Getting Expert Help Make the Journey Smoother
As healthcare systems increasingly adopt cloud computing, the transition of Epic workloads to public cloud platforms, such as AWS and Microsoft Azure, is gaining traction. The KLAS report “Epic in the Public Cloud 2024” looks into the experiences of early adopters, particularly large health systems, and weights in on the scalability, performance, and challenges of […]
Partner Perspective: Improving the Management of Complex Environments with Integration & Automation
Demands on healthcare IT departments have grown exponentially over the last five years. Most of these IT departments now have to balance a dramatic increase in the volume of applications they need to support, a constant stream of new technologies to implement and manage, and a number of new devices that require IT maintenance. But […]
Clean Provider Data Stakes-to-Play for Health Systems
If you can’t shop, you can’t buy. And when it comes to health systems, the key to successful shopping is accurate provider data. But with affiliated providers potentially numbering in the thousands, not infrequently changing one element or another of their status, and not always communicating those changes, making sure consumers are viewing accurate information […]
Data Quality Improvement Must Precede EMR Migration
Data quality impacts everything from patient safety to compliance, and even reimbursement. Yet, despite its importance, many organizations have no real plan for addressing data quality on an ongoing basis. That’s why troubles so easily arise during a migration. When an organization is migrating from one EHR to another – or extending its EHR to […]
Partner Perspective – Tips for Managing Healthcare IT Resource Constraints with Self-Service
In today’s healthcare environment, IT teams are stretched thin. The demand for digital transformation, maintaining compliance and managing ever-increasing data security risks often leaves little room for innovation or addressing critical system needs in a timely manner. Resource constraints, from staffing shortages to budget limitations, are a constant struggle. To combat this, many healthcare organizations […]
Partner Perspective: Beyond IT — Safeguarding Patient Care During Healthcare Downtimes
Hospitals have become prime targets for ransomware attackers due to the highly sensitive nature of healthcare data and the potential for widespread disruption. When attackers seize control of essential systems, the very core of healthcare—its ability to deliver critical care—is jeopardized. In these situations, it’s not merely an IT issue but a matter of life […]
Partner Perspective: Leveraging No-Code IT Service Management Platforms Can Empower Users & Free up the Help Desk
IT demands in healthcare have grown immensely over the last 5 years. IT departments throughout health systems now contend with a dramatic increase in the volume of applications needed to support critical functions, as well as a constant stream of new technologies and devices that require IT maintenance. At the same time, ticket volumes and […]