When it comes to telehealth is that the industry has grown by “leaps and bounds” since early 2020. But if the momentum is to continue, there’s still a lot of “critical work” that needs to be done, according to Joseph Kvedar, MD.
The progress that has been made in leveraging digital tools to improve consumer experience has been nothing short of amazing. But a major hurdle still exists, and it’s one that needs to be addressed quickly, says Dr. Joseph Kvedar.
Although huge strides have been made in putting the consumer at the center of their care, we’re still miles away from a world in which consumers and patients are one and the same, says Dr. Joe Kvedar, who summarizes findings from a recent symposium.
As patients continue to demand it, physicians become more accepting of it, and the technology becomes more advanced, digital health is edging closer to an inflection point, says Dr. Joe Kvedar, recapping the recent Connected Health Conference.
With the demand for care outpacing the supply, it’s time to introduce more automation into the care delivery process, says Dr. Joe Kvedar. One way to do that? By using chatbot technology.