Although the ultimate goal of tools like telemedicine is to reimagine the patient experience, it can also help broaden staff members’ skill sets and make them feel “more empowered,” according to NewYork-Presbyterian’s leaders.
When it comes to achieving success as a CIO, the learning curve is actually more like a circle, according to Liz Johnson, Marc Probst, and Daniel Barchi, who shared their experiences during a recent webinar.
The key to getting people to work together more effectively starts with getting them to talk – but not necessarily about work, said CIO Daniel Barchi, speaking at the CHIME18 CIO Fall Forum.
It’s not the technology piece that’s most challenging for CIOs, but the people and process piece, says Daniel Barchi, a presenter at the upcoming CHIME18 Fall Forum. “The more we can share insights with one another, the better off we are.”
By applying a structured, scalable approach, NewYork-Presbyterian was able to build NYP OnDemand from a concept into one of the most comprehensive telehealth programs in the country, says Daniel Barchi.