With the healthcare environment changing so rapidly, organizations face added pressure to be “more creative and come up with different ways to accomplish the same goal,” says Taylor Davis, who believes the industry is having a watershed moment.
Robotic process automation has the potential for cost savings, but not necessarily when purchased as a standalone system, says David Chou, who believes the key is finding a solution that exists within a portfolio of products.
Although many technologies end up fizzling after a hot start, “within those flameouts are nuggets that stay with us and ultimately change the way we work, live, and interact,” says Tom Andriola, Vice Chancellor of Information, Technology and Data at UC Irvine.
With more than half of small hospitals expressing dissatisfaction with their EHRs, an opportunity has arisen for vendors to step up, according to Coray Tate and Paul Warburton of KLAS, who believe “the future will be fun to watch.”
As organizations start to emerge from Covid-19 and look toward the future, foundational technology and operational excellence will rise to the top of the CIO’s priority list. But data security remains king, says David Chou.