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Without solid efforts by everyone from top to bottom, the Kansas City Chiefs wouldn’t have won the Super Bowl; the same principles apply to running an IT shop, said Bradd Busick in this piece. “No one role is more important than another, and when they work in concert, incredible things begin to manifest.”
On the surface, the roles of a healthcare leader and an NFL quarterback couldn’t be more different. However, there are a surprising number of parallels between the two, and some best practices that can inspire CIOs to move their organizations from “good to great,” according to Bradd Busick.
With its recent launch of a full suite of supply chain, finance, and HR modules, MultiCare Health System has taken a major step toward redesigning business process to maximize efficiency and leverage automation, according to CIO Bradd Busick. The other benefit? Making “22,000 customers happy.”
By focusing solely on the tasks and responsibilities within your job description, healthcare IT leaders miss out on critical opportunities to collaborate with other departments, work on cross-functional projects, or take on new initiatives, according to Bradd Busick, SVP and CIO at MultiCare Health System.
It’s not about bringing technology solutions forward, but about “being able to drive thoughtful dialogue with our partners,” said our panelists during a discussion about the CIO’s role in communicating the value of IT, why numbers aren’t always important, and the initiatives that shouldn’t be overlooked.
