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The foundation for achieving outcomes includes three components: people, process, and technology, says HIMSS CEO Hal Wolf. “You cannot put technology out and expect it to work.”
For healthcare IT leaders, it’s not enough just to keep transactional systems working or introduce new digital capabilities if you’re not able to leverage data to make better decisions and achieve insights, says Andy Crowder.
Tasks like getting patches deployed and securely onboarding new teams members have become even more challenging since Covid-19 hit. But with the right processes and the right culture, they can be accomplished, says CISO Dan Bowden.
For healthcare IT leaders, the real question now is, “as we pull away from emergency declarations, what will the new normal look like?” In this interview, HIMSS CEO Hal Wolf talks about Covid’s impact on the industry, and how leaders can forge a new path.
Quality patient care is always the top priority. But at the same time, leaders must be focused on new customer acquisition, says CIO Andy Crowder. “If you don’t make it easy for people to find the things they want, you’re not going to have market growth.”
