For CMIOs, managing change requests can be one of the most difficult aspects of the job, according to Bill Manard and David Allard. But for those who are able to master the art of diffusing tensions, it can make big strides toward improving usability.
Forget silver linings. For CHIME, the “gold lining” of the Covid-19 pandemic is the fact that the organization was able to expand and “re-ground” while others were forced to retract, says CEO Russ Branzell.
The primary reason why chief digital officer roles are becoming increasingly common in healthcare? The desire to transform “analog relationships with consumers” to digital, and make the experience more seamless, said Aaron Martin.
It’s no longer a “snapshot” world. Through the rapid advancement of wearables and IoT, providers now have access to “constant monitoring,” which offers benefits in providing a more accurate care picture, but also comes with challenges.
When IT and physician leaders are willing to “leave their titles outside the room and go shoulder to shoulder to work through problems,” not only does it help build morale – it can also help increase productivity, said James Brady, CISO at Fairview Health Services.