When it comes to physician burnout, it’s rarely the technology that’s to blame, says KLAS’ Taylor Davis, who discusses the primary factors, and discusses strategies that have proven successful for some organizations.
One of the keys to achieving – and maintaining – satisfaction among EHR users is training; and beyond that, the individuals who provide it and the length of the training, according to KLAS researchers, who reveal some of the findings that were scheduled to be presented at HIMSS20.
Software development platforms can help reduce the cost of extending healthcare IT capabilities while dramatically improving flexibility and efficiency – if democratized the right way, says Mike Davis of KLAS.
It’s no longer just about receiving care; patients want personal engagements, but they want them to be accessible through a web or mobile interface, says Doug Tolley, who breaks down the latest KLAS research.
Instead of requiring patients to use a portal to schedule visits or access their information, why not push these services out in an interactive manner, asks Mike Davis, who suggests it might be time for a hybrid approach to engagement.