It’s time to stop thinking of CNIOs as ‘firefighters,’ and start seeing them as key figures in guiding business decisions and strategies at the highest levels, according to Tammy Jackson and Hillary Ross of Witt/Kieffer.
Although physicians make most of the key decisions that show up in the EMR, they’re not the only ones with skin in the game, says KLAS’ Mitchell Josephson, who shares what KLAS has learned about the workflow habits and preferences of nurses.
Health IT leaders can’t deliver a perfect EHR system – there are always going to be issues. What you can do, says CIO Christopher Timbers, is engage with users to work through them.
Believe it or not, the majority of variables affecting EHR satisfaction are within the healthcare provider’s control, says Rachel Dunscombe, who discusses the Arch Collaborative and its evidence-based approach.
As technology advances and EHR utilization continues to expand, the HIMSS Analytics model that was once a standard has evolved into a toolset that can guide strategic decision making, says Blain Newton.