One of the biggest obstacles preventing physicians and nurses from fully leveraging the EHR comes down to a very simple premise: “the right hand doesn’t know what the left hand is doing,” says guest blogger Milisa Rizer, MD, Chief Clinical Information Officer at OSU Health System.
For organizations that are migrating to a single platform, implementation isn’t the ultimate goal; in fact, it’s more of a baseline, says Kate Pierce, who talks about the major changes happening at North Country Hospital.
Sometimes the best way to ensure that an EHR system is being utilized effectively – and bringing value to the organization – is to bring in the SWAT teams, says CIO Patrick Anderson.
Before any major project can be launched, there are “core fundamental and foundational processes” that need to be established, says CIO Tom Barnett. At URMC, it started with creating an IT Service Management team.
One of the best things CIOs can do – both for themselves and their team – is to learn as much as possible about areas that fall outside the traditional IT realm, says Nicholas Szymanski, who talks about the transformation from ‘IT guy’ to business partner.