Forget shiny tool syndrome; true digital transformation is about leveraging capabilities to ensure the best possible experience for patients, and to “earn the right” to become their primary care provider, said our panelists during a recent webinar.
One of the most critical components in making digital health a permanent part of the organization’s strategy? Smoothing out the workflow for clinicians to the point where they don’t think of it as a ‘virtual visit,’ but simply a patient visit, says Pam Landis.
One way to improve patient experience? Stop measuring by asking whether the consumer “had their medications explained and if they understand their care,” says Dr. Patrick Woodard, who shares his thoughts in this blog.
In this podcast interview, CIO Darrell Bodnar talks about the biggest threats facing rural health organizations, how migrating to a single platform helped his team manage the challenges of Covid, and how North Country Healthcare was formed.
The use of collaborative tools has been a game-changer, but it requires “an ongoing maturation of how we then learn to live with and apply this technology in a way that’s beneficial, and doesn’t become a distraction or a burden on our employees,” said CIO Reid Stephan.