The Covid-19 pandemic has shown that telemedicine is a viable – and sometimes even a preferred – option for providing patient care. Its continued success, however, is going to require some work, says CIO Michael Saad.
The foundation for achieving outcomes includes three components: people, process, and technology, says HIMSS CEO Hal Wolf. “You cannot put technology out and expect it to work.”
Once an end goal has been established – which, in University Hospitals’ case, is improving patient access – sometimes the best strategy is to work backwards, said CIO Robert Eardley in this podcast interview.
By fast-tracking digital health solutions, the pandemic has inadvertently forced organizations to “really look at the data,” and make sure it’s actionable, accessible, and sustainable enough to drive the industry forward, said our panelists.
Just because an initiative has been started, it doesn’t mean it has to be completed, said Keith Perry, CIO at St. Jude Children’s. In a recent interview, he talks about the unique opportunity health IT leaders have to rethink processes.