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As digital tools play an increasingly critical role in successfully engaging with consumers, perhaps it’s time for a new approach, said Sara Vaezy. In this piece, she discusses the new platform Providence is leveraging to “expand the lens through which we see individuals” by looking beyond clinical interactions.
Health systems that fail to build a successful digital health platform – one that engages patients between care episodes – risk becoming “very sophisticated price taker,” said Aaron Martin and Sara Vaezy of Providence Digital Innovation Group.
