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There’s tremendous opportunity to leverage digital transformation to improve consumer engagement and become nimbler in the long term – so long as leaders are willing to go the extra mile, said Aaron Miri and Maia Hightower, MD, during a recent panel discussion.
As healthcare organizations strive to provide a seamless experience across the continuum, patient identification becomes increasingly important, according to our panelists. “We need to make sure we have the right patient at the right time, and the correct match for that patient.”
For organizations that manage hundreds of thousands of lives, the ability to present “the full story” of each patient – and do it in a way that doesn’t interrupt the care process – is imperative, according to GRIPA’s leaders, who shared their story in a recent webinar.
