One healthcare leader was set on becoming an artist. One considered a career as a flight attendant. Another saw herself as a comedian. Fortunately, they chose healthcare, but it could have been a very different world if these (and other) leaders had followed their original paths.
There is, however, one area in which healthcare consistently has a surplus: heroic individuals. And it’s not just the ones performing lifesaving surgeries (although that is certainly commendable). In fact, when we surveyed a group of leaders about who they believe are the unsung heroes in healthcare, some weren’t even employed by health systems.
“It’s been wonderful.” From Boot Camp experiences that provided access to influencers, to earning recognition from peers, leaders share some of their most cherished memories from CHIME events over the years.
For healthcare organizations, it’s always been about the patient; Covid-19 only amplified that, said Tracy Elmer. In this podcast, she talks about how TrueCare is “meeting patients where they are,” why an inquisitive approach is so important, and why she loves her job.
As remote and hybrid models become the norm, the onus is on leaders to “find ways to collaborate and connect when we don’t pass each other in the hallway,” said Tracy Elmer, Chief Innovation Officer at TrueCare, who talked about the value of listening.