Software development platforms can help reduce the cost of extending healthcare IT capabilities while dramatically improving flexibility and efficiency – if democratized the right way, says Mike Davis of KLAS.
The key partnering with clinicians on innovation? Building enough trust so that they know you’re willing to listen to them – and to shut down an idea that isn’t working, says Richard Zane, MD, chief innovation officer at UCHealth.
It’s no longer just about receiving care; patients want personal engagements, but they want them to be accessible through a web or mobile interface, says Doug Tolley, who breaks down the latest KLAS research.
If healthcare IT leaders aren’t thinking about things like adopting WaaS (Wearables as a Service) and incorporating chatbots in new ways, you’re not properly preparing your organization for the future, says CIO David Chou.
The best way to rebuild patients’ trust? By providing “human centered, high quality care,” says Sylvia Romm, MD, who talks about how her team at Atlantic Health System is leveraging innovation to do that.