As consumer expectations continue to shift, CIOs find themselves in the difficult position of having to keep an eye toward the future without losing sight of the present, said Aaron Miri and Lee Milligan during a recent panel discussion.
The biggest mistake healthcare organizations can make with telemedicine? Viewing it merely as a tool for communication, said CIO Aaron Miri in a podcast interview. “It’s a tool that can be shaped and molded like a piece of clay.”
The organizations that have been able to press on during the pandemic are those in which clinicians are empowered, and IT teams are “leveraging technology to do amazing things,” said CIO Aaron Miri.
One of the most critical mistakes Epic users make? Failing to leverage all of the functionality in MyChart, said CIO JD Whitlock in a podcast interview. “You’re screwing up digital health if you’re going out and buying a bunch of bolt-ons.”
As IT organizations take on a more strategic role, forming mutually beneficial partnerships with vendors will become increasingly critical, says Ryan Smith, CIO at Intermountain Healthcare.