For healthcare IT leaders, it’s not enough just to keep transactional systems working or introduce new digital capabilities if you’re not able to leverage data to make better decisions and achieve insights, says Andy Crowder.
One of the most important qualities in leaders? The ability to “put yourself in the shoes of end users to understand the best way to deliver and support IT systems,” says Ron McKinnon, CIO at Central Maine Healthcare.
One of the most important takeaways from Covid-19 is the consumers are willing to embrace change and absorb technology when it meets an actual need, and is both simple and intuitive, says CIO Robert Eardley.
One of the most important tools CIOs have at their disposal? The ability to point to metrics – or real-life patient stories – to communicate the ‘why’ and demonstrate their team’s value, said Jason Wood.
True leadership isn’t about giving orders, but empowering those you lead to make decisions, be accountable, drive initiatives, and provide feedback, says Mike Hart, VP of IT with Children’s Arkansas.