When disaster strikes, certain projects are going to be put on the backburner. But the initiatives that will help organizations achieve their ultimate vision must stay on track, says Geisinger CIO John Kravitz, who talks about his team’s extraordinary efforts.
Although the initial phases of an IT organization’s Covid-19 strategy – respond, recover, and reinforce – all play a critical role, the most important component is the fourth: reimagining technology’s impact on the future, says CIO Tom Andriola.
Contrary to popular belief, innovation isn’t always clearly defined. In fact, Dr. Adam Glasofer of Virtua Health believes “it’s relative to who you are and what you do.”
When a crisis hits – particularly one on the scale of Covid-19 – and certain projects are canceled or delays, leaders need to “recognize the potential loss” people feel and help manage it, says CIO BJ Moore.
For IT teams, the idea of rolling out solutions that aren’t fully tested can be difficult to swallow, says Brett Oliver, MD, CMIO at Baptist Health. That’s where leaders need to provide assurance that ‘it’s okay to let this go.”