The most common mistake health IT leaders make when it comes to managing vendor relationships? Playing the blame game, says CIO Linda Stevenson, who believes a positive approach and a willingness to share responsibility are critical.
As the new CIO, your first priority – even before creating an IT roadmap – is to open the lines of communication and make sure your team understands you’re not there to “rip out the rug from under them,” says Linda Stevenson.
One of the most common mistakes made when trying to drive change? Failing to understand the “ownership” people feel with certain processes, says Carla Smith, who shares valuable insights on leadership.
When users have a much better experience with technology at home than they do in the care setting, that’s a problem, says Dr. Zafar Chaudry. In this interview, he talks about how his team is shifting the model to “provide more self-service.”
Perhaps the most important advantage of having already been through an Epic implementation? You’ve already learned “what the cycles and trends are,” and know how to navigate them, says CIO Debbie Cancilla.