“Nurses and doctors didn’t go to school to become data entry technicians; and yet, a lot times, that’s what we feel like we’re doing,” said Gregg Nicandri, MD. In this interview, he talks about how URMC is leveraging technology to offload some of the burden, and shares his thoughts on the evolving CMIO role and what it takes to successfully drive change.
ChatGPT isn’t going to replace providers. In fact, Michael Hasselberg, PhD, believes “it’s going to save providers from leaving the profession.” In a recent interview, he talked about his organization’s telehealth journey, how technology can help bridge the gap between supply and demand in behavioral health, and the power of 5G.
The key to getting IT folks at the table when decisions are being made, rather than after the fact? By helping them to understand the critical role they play in patient care, says CIO Tom Barrett, who talks about going from service provider to ‘transformational partner.’
The larger the organization, the more difficult it becomes to manage IT requests and ensure initiatives align with the organization’s strategic vision. That, says CIO Tom Barnett, is where advisory councils come into play.
Before any major project can be launched, there are “core fundamental and foundational processes” that need to be established, says CIO Tom Barnett. At URMC, it started with creating an IT Service Management team.