For healthcare CIOs, the “massive change in culture and the massive change in the deployment of technologies” that has occurred during the past 2 years has been (and will continue to be) a game-changer, according to Dr. John Halamka.
In the behavioral health space, where the no-show rate for visitors has long been a challenge, telemedicine offers a level of convenience that could be a game-changer, says CIO Kevin Wiese. “Time will tell as we look at the data.”
During an EHR migration, the CIO’s most critical objective is to “involve the right people and get the right input,” says Kevin Wiese, CIO at BestSelf Behavioral Health, particularly when it comes to decisions on build and workflow.
There’s a lot we don’t know when it comes to identifying the right techniques to support lasting behavior change. What we do know, says Anupam Goel, MD, is that by continuing to refine health IT using behavior change principles, we may be better positioned to make meaningful improvements.
As organizations increasingly look to collaborate with outside providers to create a more complete care picture, tools like artificial intelligence and open APIs could play a significant role, says CIO Jennifer D’Angelo.