Although voice recognition solutions have traditionally focused on billing support, the real value of the technology lies in quickly extracting data for care visits, which can free clinicians from the workstation, says Mike Davis.
As organizations increasingly look to collaborate with outside providers to create a more complete care picture, tools like artificial intelligence and open APIs could play a significant role, says CIO Jennifer D’Angelo.
Should patients be able to access and share their medical records? Of course. But are patients willing to read all the fine print, and qualified to properly vet third parties? That, says Chuck Christian, is the big question.