The proliferation of patient-facing digital tools has done wonders for engagement, but without the right integration and governance structures in place, “it becomes like a bowl of spaghetti,” said our panelists during a recent discussion.
By laying a solid data foundation and leveraging tools like virtual triage, healthcare organizations can take significant steps toward providing equitable care, according to Renee Broadbent. In this piece, she talks about the progress SoNE Health has made, and what still needs to happen.
To Christopher Neuharth, VP of Experience at Digital Innovation at Children’s Wisconsin, adoption numbers don’t mean that much – what matters is how technology is being utilized to “make the process easier and more efficient for our staff and families,” he said in a recent podcast interview.
Building engagement tools in a way that “surfaces through the care team” is a critical goal for Ashis Barad, MD, Chief Digital and Information Officer at Allegheny Health Network. But it can’t be “built in a way that’s just adding burden to the care teams by having more alerts put in front of them,” he said in this interview.
The more the industry moves toward a participatory medicine model – one in which patients and providers work together as collaborators instead of customers and vendors – the better outcomes patients can achieve, according to Mayo Clinic researchers John Halamka, MD, and Paul Cerrato.