By implementing a process in which all employees – from food service to C-suite leaders – can present ideas and receive feedback, Hackensack Meridian is creating a culture of innovation, says Dr. Andrew Pecora.
As the new CIO, your first priority – even before creating an IT roadmap – is to open the lines of communication and make sure your team understands you’re not there to “rip out the rug from under them,” says Linda Stevenson.
Organizations that leverage data to provide a customized patient experience can distinguish themselves in what is becoming a crowded market, says Anupam Goel, CHIO at UnitedHealthcare Clinical Services.
As organizations increasingly look to collaborate with outside providers to create a more complete care picture, tools like artificial intelligence and open APIs could play a significant role, says CIO Jennifer D’Angelo.
Digital technologies like voice applications offer enormous potential to improve decision-making and drive down costs – if we’re willing to truly embrace them, says Dr. Zafar Chaudry, who discusses his philosophy at Seattle Children’s.