The best way to rebuild patients’ trust? By providing “human centered, high quality care,” says Sylvia Romm, MD, who talks about how her team at Atlantic Health System is leveraging innovation to do that.
Although the term “fake news” has become something of a punchline, there’s nothing funny about dangerous effect misinformation can have on the public, says Kate Gamble. Fortunately, the scientific community is on the case.
The key to a successful implementation is remembering that the technology is the easy part, says Jamie Nelson, who talks about her team’s work at HSS. The hard part is the organizational transformation behind it.
Instead of requiring patients to use a portal to schedule visits or access their information, why not push these services out in an interactive manner, asks Mike Davis, who suggests it might be time for a hybrid approach to engagement.
With 2019 came a new perspective on the relationship between payers and providers, the role EHRs play in burnout, and the importance of emerging technologies. What can healthcare IT leaders expect in 2020? Adam Gale shares his insights.