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Building engagement tools in a way that “surfaces through the care team” is a critical goal for Ashis Barad, MD, Chief Digital and Information Officer at Allegheny Health Network. But it can’t be “built in a way that’s just adding burden to the care teams by having more alerts put in front of them,” he said in this interview.
The more the industry moves toward a participatory medicine model – one in which patients and providers work together as collaborators instead of customers and vendors – the better outcomes patients can achieve, according to Mayo Clinic researchers John Halamka, MD, and Paul Cerrato.
Conversational technologies have the potential to solve some of healthcare’s most challenging problems, according to John Halamka and Paul Cerrato of Mayo Clinic Platform. But first, its own quirks need to be ironed out, they wrote in a recent piece.
Perhaps the most important lesson Michael Elley has learned in nearly two decades of healthcare IT leadership? “It starts with people,” and more specifically, building relationships to better understand the culture, the focus, and the gaps that exist, he said during a recent interview.
The dramatic increase in virtual visits and messaging with patients can lead to “unmanageable burden and real risks of burnout” if it isn’t addressed, says CT Lin, MD. In this piece, he talks about how UCHealth hopes to turn the tide with its in-basket redesign initiative.
