“We need to be able to present data in a way that patients can use it and understand it,” says Liz Johnson, who was recognized at the CHIME19 Fall Forum for her unwavering dedication to improving care through advocacy and education.
As digital technologies become more pervasive, patients won’t just want to easily access visit notes; they’ll expect it, says KLAS’ Mike Davis, who breaks down the different approaches used to share data from healthcare encounters.
When providers aren’t able to connect with patients, they miss out on emotional cues that can be vital in making a diagnosis, says Kate Gamble, recapping a presentation during last week’s NJ HIMSS event. So how can leaders help?
When it comes to selecting a patient engagement solution, healthcare organizations shouldn’t necessarily look to large vendors, says Mike Davis, but rather, tools that “provide assistance and guidance through all phases of care,” and are user-friendly.
By implementing a process in which all employees – from food service to C-suite leaders – can present ideas and receive feedback, Hackensack Meridian is creating a culture of innovation, says Dr. Andrew Pecora.