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  • About
    • Our Team
    • Advisory Panel
    • FAQs/Policies
    • Podcasts
    • Social Media
    • Contact
    • Privacy & Data Protection Policy
    • Terms of Service
  • Advertise
  • Partner Perspectives
  • Subscribe
  • Webinars
    • 2/7-3rd-Party Vendor Risk
    • 2/9-Leveraging AI to Lower Costs
    • 2/14-Communicating the Value of IT
    • On-Demand Webinar Library

“Driver’s Education”: The Keys to Giving Patients a Stronger Voice

01/25/2023 By John Halamka Leave a Comment

The more the industry moves toward a participatory medicine model – one in which patients and providers work together as collaborators instead of customers and vendors – the better outcomes patients can achieve, according to Mayo Clinic researchers John Halamka, MD, and Paul Cerrato.

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Filed Under: Columns, Communication/Transparency, Featured, Patient Engagement Tagged With: John Halamka, Mayo Clinic Platform, Paul Cerrato

“More Math Than Magic”: The Transformative Power of Conversational Technologies

12/27/2022 By John Halamka Leave a Comment

Conversational technologies have the potential to solve some of healthcare’s most challenging problems, according to John Halamka and Paul Cerrato of Mayo Clinic Platform. But first, its own quirks need to be ironed out, they wrote in a recent piece.

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Filed Under: Columns, Digital Health, Patient Engagement, Voice recognition/NLP Tagged With: John Halamka, Mayo Clinic Platform, Paul Cerrato

“We’re Really Focused on Efficiency”: CIO Michael Elley on How Baptist is Getting Ahead of the Curve

12/15/2022 By Kate Gamble Leave a Comment

Perhaps the most important lesson Michael Elley has learned in nearly two decades of healthcare IT leadership? “It starts with people,” and more specifically, building relationships to better understand the culture, the focus, and the gaps that exist, he said during a recent interview.

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Filed Under: Cloud Computing/Remote Hosting, Cybersecurity, Featured, Integration, Interviews, Patient Engagement, Patient Flow Tagged With: baptist health, Michael Elley

The Pandemic, Patient Messages and Phone Calls: Octopus or Starfish?

11/05/2021 By CT Lin Leave a Comment

The dramatic increase in virtual visits and messaging with patients can lead to “unmanageable burden and real risks of burnout” if it isn’t addressed, says CT Lin, MD. In this piece, he talks about how UCHealth hopes to turn the tide with its in-basket redesign initiative.

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Filed Under: Columns, Patient Engagement, Telehealth, Workflow/Usability Tagged With: CT Lin, UCHealth

A Matter of Trust: How to Leverage Digital Tools to Build Better Relationships with Adolescent Patients

10/21/2021 By Patrick Woodard Leave a Comment

For health systems, respecting patient autonomy and fostering trust is paramount. But when it comes to adolescents – and elderly patients with healthcare proxies – it can be too hard to do the right thing, says Patrick Woodard, MD.

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Filed Under: Columns, Digital Health, Patient Engagement, Patient Portals Tagged With: Methodist Le Bonheur Healthcare, Patrick Woodard

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