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Although technology can certainly play a role in breaking down silos, the far bigger issues are communication and collaboration, according to CIOs Jes Cornelius and Craig Richardville, who discuss how they’re working to create strong cultures.
It’s only natural for individuals to focus on the short term during a pandemic; the CIO’s role is to “step back and think bigger,” says Chris Belmont, who talks about his core objectives at Memorial Hospital at Gulfport, and where the key opportunities exist for opportunity.
With more teams working remotely – and more interactions happening via video – it’s becoming essential for leaders to be able to practice compassionate empathy, says CIO Saad Chaudhry. Or at least, practice “active listening.”
One of the key mistakes leaders make? Focusing only on the non-human elements of the job, says Sarah Richardson. “We must choose to embrace, invest heavily in, and take deliberate action to get to know our people in a meaningful way.”
The eligibility criteria are constantly changing, anxiety is rampant, support teams are already drained — and those are just some of the issues with distributing the Covid-19 vaccine, said our panelists during a recent discussion.
