Although the initial phases of an IT organization’s Covid-19 strategy – respond, recover, and reinforce – all play a critical role, the most important component is the fourth: reimagining technology’s impact on the future, says CIO Tom Andriola.
One of the many consequences of Covid-19? Leaders in every industry – including healthcare – will be forced to reexamine their disaster preparedness strategies and make sure they’re “able to deliver services in a consistent way” during an emergency, said Erik Decker and Denise Anderson.
The two key components of leading through a crisis? Set a clear direction, and “create an environment where people feel comfortable expressing concerns,” said CIO David Reis, who talked about his team’s efforts at Hackensack Meridian Health.
One of the most important aspects of a cybersecurity strategy – particularly during a crisis – is communication, according to Erik Decker and Denise Anderson, who discuss key takeaways from the roadmap recently published by HSCC. And it goes far beyond targeted emails.
When a crisis hits – particularly one on the scale of Covid-19 – and certain projects are canceled or delays, leaders need to “recognize the potential loss” people feel and help manage it, says CIO BJ Moore.