Part of being a good leader is delivering “clarity of purpose and clarity of work,” even when it means having difficult conversations, said Lee Milligan, MD. As he prepares to leave his role at Asante, he sheds some light on some of his most valuable takeaways.
For CIOs and other leaders, one of the biggest challenges is fully optimizing EHRs without placing even more strain on end users. “We’re trying to strike a balance,” said our panelists during a recent discussion.
There’s no such thing as an easy win in health IT. But leveraging automation to improve the call center experience for both employees and customers can come awfully close, said CIO Andy Draper during a recent webinar.
In this podcast interview, Suresh Gunasekaran talks about how his experience as both CIO and COO helped prepare him for the CEO role; how Covid-19 created a “burning platform”; and why collaboration is such a critical component in improving health equity.
In her role as AVP of IS operations, one of Maureen Hetu’s core objectives is show how the work her team is doing “supports our patients, supports our clinicians, and contributes to the strategic success of the organization,” she said in a recent interview.