Informatics isn’t about setting up computers or fixing servers. It’s about building relationships, understanding the pressures and desires of patients, providers and staff, and understanding the ultimate goal of health care, says CT Lin, MD.
From mining data to identify trends, to embracing voice recognition, there are a number of steps that clinical and IT leaders can take to reduce clinical burnout, according to a recent panel discussion.
One of the most important qualities in leaders? The ability to “put yourself in the shoes of end users to understand the best way to deliver and support IT systems,” says Ron McKinnon, CIO at Central Maine Healthcare.
One of the keys to turning around a failing project? Stop playing not to lose, said our panelists, who shared how Franciscan Health and CBTS went from being toe-to-toe to arm-in-arm, and saved a major initiative.
There are times when a leaders needs to put on a brave face and “soldier on.” This isn’t one of those times, says CIO Aaron Miri, who talks about the importance of showing vulnerability during a crisis.