After the initial flurry of a go-live, the volume of new tickets tends to decrease, but the issues become more complex, says Sue Schade, who provides insights on how University of Vermont Health Network is weathering the storm.
The Perfect Juncture: How IT Can Partner with Executive Leadership
Team Effort: Lessons Learned from UVHN’s Epic Go-Live
“The Face of IS”: Eight Practices That Can Transform the Helpdesk
The Journalist’s Oath
