One of the key components in creating a digitally enabled organization? Blurring the lines to the point where an external observer could not differentiate the CIO from any other member of the C-Suite, says Ed Marx.
When users have a much better experience with technology at home than they do in the care setting, that’s a problem, says Dr. Zafar Chaudry. In this interview, he talks about how his team is shifting the model to “provide more self-service.”
For an implementation to be successful, business units have to take ownership of the entire process, says CIO Kathy Ross. And that means partnering with IT on the build and development – not just handing it over.
Perhaps the key isn’t to remove grey IT, but to understand where it occurs, why it happens, and what risks it carries, says CIO Richard Corbridge, who identifies the most common manifestations of grey IT.
Supply chain and IT certainly have commonalities, but can a supply chain leader successfully make the leap to an IT leadership role? Yes, says Matthew Werder, who has “the scars and memories to prove it.”