Informatics isn’t about setting up computers or fixing servers. It’s about building relationships, understanding the pressures and desires of patients, providers and staff, and understanding the ultimate goal of health care, says CT Lin, MD.
With healthcare organizations coming off a period of enormous growth, particularly in terms of digital health, the timing is perfect for clinical and IT departments to sit down and figure out how to partner more effectively, says CMIO Brett Oliver.
One of the CMIO’s most important roles – especially during the COVID-19 pandemic – is to “protect providers” by ensuring they’re getting useful information, and not just data dumps, says Mark Weisman, MD.
One of the keys to achieving – and maintaining – satisfaction among EHR users is training; and beyond that, the individuals who provide it and the length of the training, according to KLAS researchers, who reveal some of the findings that were scheduled to be presented at HIMSS20.
For today’s CMIOs, the challenges seemingly continue to mount. And although there’s no secret sauce to managing every aspect, there are steps that can be taken, said Stacey Johnston, MD, in a recent webinar.