When it comes to building a successful IT team, engagement and satisfaction aren’t the same thing, says CIO Tom Kurtz. Engagement means “making sure everyone is rowing in the same direction.”
Sometimes the best decisions are made – and the best work is done – when leaders don’t “have time for overthinking, having multiple meetings, and bringing multiple areas together,” says Dr. Stephanie Lahr. In this interview, she discusses her team’s pandemic response.
Sometimes the most effective way to help develop staff is to take them away from the day to day, says CIO Mathew Gaug, who talks about why he’s a firm believer in cross-training and rounding.
It’s not always about awards and accolades; sometimes the individuals who go the extra mile just want to be seen, says Kate Gamble, who reflects on some interesting commentary by a broadcasting legend.
Teamwork is always important, especially in a field as complex as healthcare. But perhaps no time is more critical than a go-live for everyone to be on the same page, working toward the same goal, says Sue Schade, interim CTO at UVHN.