Sometimes the most effective way to help develop staff is to take them away from the day to day, says CIO Mathew Gaug, who talks about why he’s a firm believer in cross-training and rounding.
It’s not always about awards and accolades; sometimes the individuals who go the extra mile just want to be seen, says Kate Gamble, who reflects on some interesting commentary by a broadcasting legend.
Teamwork is always important, especially in a field as complex as healthcare. But perhaps no time is more critical than a go-live for everyone to be on the same page, working toward the same goal, says Sue Schade, interim CTO at UVHN.
As skillsets such as security and cloud expertise become more valuable across all industries – and top talent becomes more difficult to attract and retain – the need increases for healthcare organizations to “get out of the bubble,” says CIO Michael Saad.
Although the ultimate goal of tools like telemedicine is to reimagine the patient experience, it can also help broaden staff members’ skill sets and make them feel “more empowered,” according to NewYork-Presbyterian’s leaders.