Although the ultimate goal of tools like telemedicine is to reimagine the patient experience, it can also help broaden staff members’ skill sets and make them feel “more empowered,” according to NewYork-Presbyterian’s leaders.
After the first six months in a new leadership role – which often feels more like a sprint than a marathon – it’s time to hit your stride, says CIO Ed Marx, who provides guidance on everything from remaining visible to managing up.
If healthcare is to move forward, leaders need to accept that what has been historically built is no longer what’s going to serve consumers, says Craig Richardville.
How can leaders increase productivity and staff satisfaction? By assembling a strong team, providing them with the tools they need, and removing any barriers that exist – including themselves, says Anthony Guerra.
Even if an interaction with a vendor doesn’t result in a purchase, there can still be value in it, says CIO Chani Cordero, who talks about the importance of maintaining strong partnerships.