Upon receiving the call that his cancer had been confined, Ed Marx wrestled with a complicated set of emotions, which included expressing gratitude for his health, remembering others who have battled the disease, and finding ways to “create good from this.”
The key to getting IT folks at the table when decisions are being made, rather than after the fact? By helping them to understand the critical role they play in patient care, says CIO Tom Barrett, who talks about going from service provider to ‘transformational partner.’
For better or worse, it’s ultimately the people at the top who determine the culture, direction, and values of a company, says Anthony Guerra, who talks about the dangers of toxic and absentee leadership.
How do you know if an organization is the right fit? What are the keys to working with executive recruiters? CIOs Aaron Miri, Julie Bonello and Michael Elley addressed these and other key questions during a recent webinar.
Can the same methods “secret shoppers” use to improve the patient experience be leveraged by those who support EHRs and other technology used by clinicians every day? Yes – if done right, says CMIO Craig Joseph.