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“We don’t have a nursing shortage. We have a shortage of nurses who want to work at the beside,” said Trish Gallagher. In a recent interview, she talked about why she walked away from a CNIO role, how technology (and the pace of adoption) has contributed to burnout, and the cultural change that’s needed to create a better environment.
So much of the CNIO role is focused on change management, according to our panelists, who talk about the challenge they face in incorporating change in ways that add value and support workflow.
They may have taken different paths to get there, but Patty Sengstack, Ellen Pollack and Trish Gallagher face the same challenges in the CNIO role, from communication breakdowns to saying ‘no.’
