From testing backup and disaster recovery plans to ensuring the right pieces are in place to facilitate telehealth, there are several steps healthcare IT leaders can take to overcome the challenges associated with the COVID-19 pandemic.
“We’re doing everything we can to make it easy to access care.” For UW Medicine’s IT Services team, who have published their strategies for others to share, disaster response starts with ensuring clinicians have the support they need to care for patients.
When you’re in the middle of a true emergency – which, let’s face it, we are – healthcare providers need to “do what’s right by the patient, by the doctor, by the nurse, and by society as a whole,” says Dr. Craig Joseph. And that might include breaking some rules.
Most agree that regulatory requirements – especially those unrelated to patient care – have caused frustration for EHR users. But if we want to solve the problem, we need to look at other factors as well, according to Drs. Andy Gettinger and Thomas Mason of ONC.
When physicians and nurses “spend more time curating data than curing patients,” care quality is going to suffer, according to our panelists, who discussed how technology can be leveraged to reduce the burden and bring the focus back to the patient.