“Nurses and doctors didn’t go to school to become data entry technicians; and yet, a lot times, that’s what we feel like we’re doing,” said Gregg Nicandri, MD. In this interview, he talks about how URMC is leveraging technology to offload some of the burden, and shares his thoughts on the evolving CMIO role and what it takes to successfully drive change.
For many care providers, the peer-to-peer process can be downright painful, says Jonathan Kaufmann, CMIO at Bayhealth. In this piece, he talks about what it will take to improve the conversation – and, subsequently, the care experience.
For CMIOs, managing change requests can be one of the most difficult aspects of the job, according to Bill Manard and David Allard. But for those who are able to master the art of diffusing tension, it can make big strides toward improving usability.
When you’re dealing with not one, but four complex workflows – as is the case with lumbar punctures – it’s imperative to create an order set that helps reduce clicks while improving utilization, accuracy and yield, says CMIO Dirk Stanley.
What’s the ideal combination of human interaction and technology when it comes to improving clinical documentation? KLAS looks at two emerging solutions that offer different strategies to address this critical issue.