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As hospitals became inundated with patients during the early stages of Covid, the majority of vendors showed they were willing to put people before providers, and provided much-needed support, according to a recent KLAS report.
As provider organizations look to upgrade their ERP systems – and move toward newer technology – which vendors are seeing the most interest? And how much of a role does cloud computing play? Tanya Egbert and Sam Eaquinto offer insights from KLAS’ recent report.
As the market for speech recognition software heats up, the focus is shifting away from functionality and more toward delivery, according to a new KLAS report, which examines the key predictors of user satisfaction.
Clinician training isn’t enough; if healthcare organizations want to optimize systems – and increase satisfaction – there are three levels that must be leveraged, and they must be leveraged in conjunction with one another, stated Warren Whitford and Colin Buckley of KLAS.
As clinical decision support tools become more sophisticated – and usage becomes more advanced – providers are realizing benefits beyond improved outcomes, according to a KLAS report that examines innovations being made in this area.
An early look into how the big four EHR vendors plan to infiltrate the AI space found that Epic is off to an early lead, offering prebuilt models that can be incorporated into the workflow. The race, however, is just beginning, according to KLAS.
At this early stage, tools designed to help predict EHR satisfaction and burnout can’t necessarily deliver on that promise, but they can provide direction on where organizations can “dig deeper” to develop a better understanding, according to KLAS.
The most significant difference between the experiences of Epic Community Connect customers and those who directly contract with the vendor? Relationship management, according to a new KLAS report, which compared users from both groups.
What’s the ideal combination of human interaction and technology when it comes to improving clinical documentation? KLAS looks at two emerging solutions that offer different strategies to address this critical issue.
It’s no longer just about receiving care; patients want personal engagements, but they want them to be accessible through a web or mobile interface, says Doug Tolley, who breaks down the latest KLAS research.
