healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
The most significant difference between the experiences of Epic Community Connect customers and those who directly contract with the vendor? Relationship management, according to a new KLAS report, which compared users from both groups.
The market for practice management tools may be filled with legacy products, but it doesn’t mean vendors can’t evolve their strategies, says Aaron Gleave, who shares findings from a recent KLAS report.
When you enter an organization that’s been through tumultuous times, sometimes the best approach isn’t to focus on change, but rather, stabilization, says CIO Randy McCleese.
Despite advances in technology, perioperative care is still fragmented and variable, says Dr. Zeev Kain, who believes a “highly collaborate” integrated care model can help move the needle.
Having a model that includes both a care delivery system and a health plan not only benefits patients, it also offers vendors a unique partnership opportunity, says CIO Jeff Brown.
It’s always a good sign when an upgrade is uneventful, says CIO Sue Schade, who discusses the critical steps her team took on both the vendor and clients sides to ensure a successful go-live.
At Citizens Memorial, the key to bringing independent practices into the system has been flexibility, says CIO Denni McColm, who says the decision to “meet physicians where they want to be met” has paid dividends.
Clinically-led projects — “We’re being totally transparent and inclusive.”
Power of executive sponsorship
“Leadership all the way down is committed.”
From Allscripts to athenahealth in ambulatory
Analytics initiative with Optum — “It will give us a clear picture.”
The CIO’s challenge — “Projects don’t stop.”
About Calvert
Allscripts ED, NextGen in ambulatory
9-month EHR selection process: deep dives of “the big 3”
Meditech’s population health roadmap
Using consultants
17 focus groups — “We wanted to engage all the major stakeholders in the organization.”
Physician advisory council
Access’ Epic journey — “We embarked on a complete system strategy.”
Building an IT team from the ground up
3 years to Stage 6
Change management — “We knew we would face difficulties.”
Community provider portal
Epic’s practice management system
Her ever-evolving strategy to recruit & retain staff
