The most significant difference between the experiences of Epic Community Connect customers and those who directly contract with the vendor? Relationship management, according to a new KLAS report, which compared users from both groups.
The market for practice management tools may be filled with legacy products, but it doesn’t mean vendors can’t evolve their strategies, says Aaron Gleave, who shares findings from a recent KLAS report.
When you enter an organization that’s been through tumultuous times, sometimes the best approach isn’t to focus on change, but rather, stabilization, says CIO Randy McCleese.
Despite advances in technology, perioperative care is still fragmented and variable, says Dr. Zeev Kain, who believes a “highly collaborate” integrated care model can help move the needle.
Having a model that includes both a care delivery system and a health plan not only benefits patients, it also offers vendors a unique partnership opportunity, says CIO Jeff Brown.