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What Upgrade?

06/16/2016 By Sue Schade Leave a Comment

It’s always a good sign when an upgrade is uneventful, says CIO Sue Schade, who discusses the critical steps her team took on both the vendor and clients sides to ensure a successful go-live.

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Filed Under: Ambulatory EMR, Leadership/Staff Management, Physician Engagement Tagged With: Blog, Sue Schade, University Hospitals Health System

Denni McColm, CIO, Citizens Memorial Healthcare, Chapter 1

06/08/2016 By Kate Gamble Leave a Comment

At Citizens Memorial, the key to bringing independent practices into the system has been flexibility, says CIO Denni McColm, who says the decision to “meet physicians where they want to be met” has paid dividends.

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Filed Under: Ambulatory EMR, Hospital/Physician Office Integration, Physician Engagement Tagged With: Citizens Memorial Healthcare, Denni McColm, Meditech 6.1, Meditech C/S, Podcast

Kathy Ross, VP & CIO, Sacred Heart Health System and Providence Hospital, Chapter 2

03/21/2016 By Kate Gamble Leave a Comment

Clinically-led projects — “We’re being totally transparent and inclusive.”
Power of executive sponsorship
“Leadership all the way down is committed.”
From Allscripts to athenahealth in ambulatory
Analytics initiative with Optum — “It will give us a clear picture.”
The CIO’s challenge — “Projects don’t stop.”

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Filed Under: Ambulatory EMR, Business Intelligence/Analytics, Change management, HIE, Physician Engagement, Prioritization/Resource Allocation Tagged With: athenahealth, dbMotion, Kathy Ross, Optum, Podcast, Providence Hospital, Sacred Heart Health System

Ed Grogan, VP & CIO, Calvert Health System, Chapter 1

05/28/2015 By Kate Gamble Leave a Comment

About Calvert
Allscripts ED, NextGen in ambulatory
9-month EHR selection process: deep dives of “the big 3”
Meditech’s population health roadmap
Using consultants
17 focus groups — “We wanted to engage all the major stakeholders in the organization.”
Physician advisory council

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Filed Under: Ambulatory EMR, Consulting, Physician Engagement, Population health, System Selection Tagged With: Calvert Health System, Ed Grogan, Meditech, Podcast

Julie Bonello, CIO, Access Community Health Network, Chapter 2

11/19/2014 By Kate Gamble Leave a Comment

Access’ Epic journey — “We embarked on a complete system strategy.”
Building an IT team from the ground up
3 years to Stage 6
Change management — “We knew we would face difficulties.”
Community provider portal
Epic’s practice management system
Her ever-evolving strategy to recruit & retain staff

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Filed Under: Ambulatory EMR, Change management, IT Operations, Patient Portals, Recruiting/Retaining Staff Tagged With: Access Community Health Network, Epic, Julie Bonello, Podcast

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