It’s always a good sign when an upgrade is uneventful, says CIO Sue Schade, who discusses the critical steps her team took on both the vendor and clients sides to ensure a successful go-live.
What Upgrade?
Denni McColm, CIO, Citizens Memorial Healthcare, Chapter 1
At Citizens Memorial, the key to bringing independent practices into the system has been flexibility, says CIO Denni McColm, who says the decision to “meet physicians where they want to be met” has paid dividends.
Kathy Ross, VP & CIO, Sacred Heart Health System and Providence Hospital, Chapter 2
Clinically-led projects — “We’re being totally transparent and inclusive.”
Power of executive sponsorship
“Leadership all the way down is committed.”
From Allscripts to athenahealth in ambulatory
Analytics initiative with Optum — “It will give us a clear picture.”
The CIO’s challenge — “Projects don’t stop.”
Ed Grogan, VP & CIO, Calvert Health System, Chapter 1
About Calvert
Allscripts ED, NextGen in ambulatory
9-month EHR selection process: deep dives of “the big 3”
Meditech’s population health roadmap
Using consultants
17 focus groups — “We wanted to engage all the major stakeholders in the organization.”
Physician advisory council
Julie Bonello, CIO, Access Community Health Network, Chapter 2
Access’ Epic journey — “We embarked on a complete system strategy.”
Building an IT team from the ground up
3 years to Stage 6
Change management — “We knew we would face difficulties.”
Community provider portal
Epic’s practice management system
Her ever-evolving strategy to recruit & retain staff
