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In this podcast, Onyeka Nchege of Novant Health says that driving ERP projects is a perfect example of how CIOs can empower the business of healthcare. “We’re making an investment.”
It’s not size or even deep pockets that can help create a digital culture, but the ability to scan the landscape, identify the emerging capabilities that can make an impact, and adopt them, say Novant Health’s leaders.
If CIOs want to be treated as business partners, they need to ask (and answer) the right questions about the investments the organization is making, and the strategies being used to leverage them, says Lety Nettles.
The most effective way to realize value from an enterprise-wide initiative isn’t to focus on the entire ‘enterprise,’ but on a specific area that needs improvement, said two HIMSS Davies Award recipients.
Consolidated billing
Iris biometrics for patient ID
Shared service agreements
30 years in healthcare — “Once I got in there, I stuck with it.”
Previous roles in the banking & vendor worlds
His leadership style — “I expect a lot from my team.”
Staff retention challenges
“It’s all about the patient”
Creating repeatable rollout model
Hitting metrics — “We had money coming in the door within 7 days.”
Super users “carrying the flag”
Pay it forward, pay it backward
Epic MyChart — Zero to 300K users in 2.5 years
Transforming care at the bedside
About Novant
From 90 billing systems & 12 EMRs to 1 integrated system (Epic)
Completing a 5-year rollout in 2 years
“Bigger and bigger” waves
Novant Health Community Connect
Getting past cost — “You can always find something cheaper.”
One patient, one record, one remarkable experience
