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Building a results-driven culture
Learning from the Epic rollout — it’s not always a technical issue
His pet peeve
Educating staff on how to use e-mail more efficiently & avoid unnecessary meetings
How he “disconnects” from work
Is there ever a right time to schedule a go-live?
Partnering with Mayo to enable e-consults and share best practices
Stepping into an Epic decision
From IBM to Sparrow—“a lot of it was the passion for healthcare in my community”
Leadership means listening
Don’t underestimate talent management
Rolling out Epic — Getting buy-in was the easy part
Clinician training: seeing is believing
Epic’s playground
Optimizing iSparrow and extending it into the community
“We’re seeing a lot of demand and interest for that.”
MySparrow mobile app — “There’s a craving for that kind of interaction.”
About Sparrow Health
Going live with Epic — “We took on a large initiative”
Lessons learned from physician practices
Fighting for funds as the financial crisis hit
Implementing ProVation Order Sets
Investing in IT to remain competitive — “It was part of a broader strategic vision”
