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  • About
    • Our Team
    • Advisory Panel
    • FAQs/Policies
    • Podcasts
    • Social Media
    • Contact
    • Privacy & Data Protection Policy
    • Terms of Service
  • Advertise
  • Partner Perspectives
  • Subscribe
  • Webinars
    • 10/12-Fighting Insider Breaches
    • 10/17-Improving Patient Communications
    • 10/25-Medical Device Security
    • 10/26-Being Audit-Ready
    • On-Demand Webinar Library

Podcast Q&A with Jeff Johnson, Part 2: “We’re Constantly Tapped into What Customers Value.”

01/26/2022 By Kate Gamble Leave a Comment

By doing front-end research with customers, Banner Health is able to design with them instead of designing for them, said Jeff Johnson, VP of innovation and digital business. In this podcast, he talked about his team’s “partnership” approach and why governance is critical.

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Filed Under: Digital Health, Featured, Governance, Innovation, Interviews, Patient Experience, Vendor Management Tagged With: Banner Health, Jeff Johnson, Podcast

Podcast Q&A with Jeff Johnson, Part 1: “The real power of digital is to make it easier for consumers.”

01/13/2022 By Kate Gamble Leave a Comment

For digital leaders, the true “wins” come from leveraging technology to increase efficiency, improve workflows, and provide “targeted education” that can help patients better prepare for visits – and reduce no-shows, said Jeff Johnson of Banner Health.

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Filed Under: Covid-19, Digital Health, Featured, Interviews, Patient Experience Tagged With: Banner Health, Jeff Johnson, Podcast

Michael Warden, SVP of IT & CIO, Banner Health, Chapter 4

10/23/2012 By Anthony Guerra Leave a Comment

HIE/ACO work in Arizona
“It’s a huge undertaking”
Security challenges
The patient identifier problem
Managing mobile devices — BYOD

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Filed Under: ACOs, HIE, Privacy/Security Tagged With: Banner Health, Michael Warden, Podcast

Michael Warden, SVP of IT & CIO, Banner Health, Chapter 3

10/15/2012 By Anthony Guerra Leave a Comment

HIMSS Analytics Stage 7 at 21 of 23 Banner hospitals
Banners clinical app environment — Cerner inpatient, NextGen in the clinics and practices
“It’s the horse we’re riding”
Exchanging data with both employed and non-employed docs (Report2Web)

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Filed Under: Ambulatory EMR, Application Strategy, Hospital/Physician Office Integration, Integration Tagged With: Banner Health, Michael Warden, Podcast

Michael Warden, SVP of IT & CIO, Banner Health, Chapter 2

10/08/2012 By Anthony Guerra Leave a Comment

Providing avenues for good ideas to be evaluated
What’s the right number of direct reports? “I liked it better with 11”
How not to get overwhelmed when managing the details
Huddling up to enhance communication
Is customer the right word?

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Filed Under: Communication/Transparency, Governance, Leadership/Staff Management Tagged With: Banner Health, Michael Warden, Podcast

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