“With any implementation there are going to be problems,” says CIO Bill Bishop. What’s important is that leaders are willing to learn from them and make adjustments going forward.
Bill Bishop, CIO, Colquitt Regional Medical Center, Chapter 1
Laishy Williams-Carlson, CIO, Bon Secours Health System, Chapter 1
Merging cultures is never easy, but the process can be made somewhat smoother by focusing more on the ‘why’ than on the ‘how,’ says Laishy Williams-Carlson, who talks about the challenges Bon Secours faces with constant growth.
Sajid Ahmed, Chief Information & Innovation Officer, MLK Community Hospital, Chapter 1
If a new Martin Luther King Jr. Hospital was going to succeed where its predecessor failed, it would mean a willingness to leverage technology and extend care outside of the four walls, says Sajid Ahmed.
Denni McColm, CIO, Citizens Memorial Healthcare, Chapter 1
At Citizens Memorial, the key to bringing independent practices into the system has been flexibility, says CIO Denni McColm, who says the decision to “meet physicians where they want to be met” has paid dividends.
Brian Sterud, VP of IT & CIO, Faith Regional Health Services, Chapter 1
About Faith Regional
Being independent — “From an IT perspective, it’s incredible.”
Soarian in the hospital, NextGen in clinics
EHR evaluation process in Q1 2016 — “We’re exploring our options.”
Data flow between hospital & clinics
Biggest MU 2 hurdles
Leveraging MobileMD to hit thresholds
Mike Canfield, VP of Operations & CIO, Firelands Regional Medical Center, Chapter 1
About Firelands Regional
Meditech 5.6.6 in acute, eClinicalWorks in practices
Looking to layer on analytics
Patient engagement struggles
MU final rule delays — “We just don’t have enough time to recover.”
Bracing for ICD-10
Ripping out the core EHR — “We’re going to have to be able to do more advanced analytics.”
Bill Lewkowski, Executive VP & CIO, Metro Health, Chapter 1
About Metro Health
New campus to enable consumer-centric care
Epic in hospitals & practices
MyMetro portal
Clinically integrated network — “Our strategy is one of integration”
Centralizing reporting & analytics
“Guiding principles” for success with Great Lakes Health Connect
Joel Taylor, SVP & CIO, CarePoint Health System, Chapter 1
About CarePoint
Upgrading to the newest Meditech version — “Staying where you are is not a good business decision.”
eClinicalWorks in owned practices
Data-sharing hurdles — “They certainly don’t make it easy for us.”
Creating a defined risk management process
“Now it happens as a matter of our day-to-day business.”
Tom Pacek, VP & CIO, Inspira Health Network, Chapter 2
Selling ACOs to the board
Gathering data — “If you can’t measure it, you can’t improve it.”
Physician trust factor — “The lines are blurred now.”
South NJ’s “robust” HIE
Merger with Underwood Memorial
Working with Comcast to enable “complete redundancy”
Importance of board support
Randy Gaboriault, SVP & CIO, Christiana Care Health System, Chapter 1
About Christiana Care
Cerner as “core backbone on the inpatient side”
Migrating ambulatory onto one platform
Co-development to integrate Cerner & Soarian Financials
“It’s how you get data at the right place and the right time to create a richer patient experience.”
Delaware HIN — “It creates a platform to really start thinking about team-based care.”
