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IT liaison to the clinical team — “It was a great look into operations.”
Project management experience with Kaiser
Staying out of the weeds & “focused on the more strategic role.”
Recruiting challenges
“We do our best to grown our own talent.”
Keys to staff engagement
Creating the right-sized EHR selection team — “We’re not trying to do a backroom deal.”
Relying on consultants to fill in the gaps
Vendor management — “It’s a whole different relationship now.”
Sharing best practices — “I’m a huge fan of stealing shamelessly.”
4 years at Firelands
Dealing with a leadership shake-up
About Firelands Regional
Meditech 5.6.6 in acute, eClinicalWorks in practices
Looking to layer on analytics
Patient engagement struggles
MU final rule delays — “We just don’t have enough time to recover.”
Bracing for ICD-10
Ripping out the core EHR — “We’re going to have to be able to do more advanced analytics.”
