One of the core functions of the CIO’s role is being able to translate clinical needs and make them resonate to the point where teams are willing to put in extra efforts, said Aaron Miri. “You have to be in the pilot’s seat.”
For health IT leaders, 2020 proved to be the ultimate litmus test. What matters, however, isn’t whether organizations passed, but how they reacted, and how they plan to improve going forward, said our panelists.
As consumer expectations continue to shift, CIOs find themselves in the difficult position of having to keep an eye toward the future without losing sight of the present, said Aaron Miri and Lee Milligan during a recent panel discussion.
For many IT employees, remote work equals more work, which means CIOs need to take action to help reduce the risk of burnout and improve work-life balance, says David Chou, who provides tips from fellow leaders.
As IT organizations take on a more strategic role, forming mutually beneficial partnerships with vendors will become increasingly critical, says Ryan Smith, CIO at Intermountain Healthcare.