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Despite its complexity, healthcare can be boiled down to a simple concept: giving back time, said Saad Chaudhry, CDIO at Luminis Health. In this podcast, he talks about the personal experience that altered his thinking, and how his team is leveraging digital tools to help patients achieve their “existence allowance.”
With more teams working remotely – and more interactions happening via video – it’s becoming essential for leaders to be able to practice compassionate empathy, says CIO Saad Chaudhry. Or at least, practice “active listening.”
