Although the ultimate goal of tools like telemedicine is to reimagine the patient experience, it can also help broaden staff members’ skill sets and make them feel “more empowered,” according to NewYork-Presbyterian’s leaders.
When it comes to the disruptors entering the healthcare market, the question CIOs should be asking isn’t how can we compete with them, but how can we partner with them, says Debbie Cancilla.
Providing clinicians with the right information at the right time is critical – and not just because it enables them to care for a patient’s physical needs, says Kate Gamble.
Make no mistake, patient experience isn’t a passing trend. In fact, for organizations that want to remain competitive – and health IT leaders who want to remain relevant, it has become a core strategic objective, says Kate Gamble.
The most exciting – and at the same time, most intimidating – part of being a health IT leader today? The pressure to deliver technologies that will improve the patient’s experience, says CIO Christopher Timbers.