Running the day-to-day technology services is just one part of being a CIO, said Reid Stephan during a recent interview. “It’s being a trusted thought leader and a trusted executive partner to help drive the overall effectiveness of business operations.”
For many care providers, the peer-to-peer process can be downright painful, says Jonathan Kaufmann, CMIO at Bayhealth. In this piece, he talks about what it will take to improve the conversation – and, subsequently, the care experience.
“It’s part of our job to educate them on what they should know and how to interact with the physician.” During a CHIME presentation, Drs. Natalie Pageler and Dan Nigrin talked about the provider’s changing role when it comes to patient experience.
The key to transitioning several “independent, proud organizations” to a single platform? “Building a concept of shared governance,” said CIO Tanya Townsend, who talked about LCMC Health’s journey during a recent podcast.
“We can’t be casual about it anymore.” In this podcast, Rick Evans, CXO at NewYork-Presbyterian talks about how his team is working to reduce care disparities, remove racial bias from protocols, and leverage data to better understand patients.