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Despite the fact that it “remains a valuable tool for managing long-term health issues and for populations with mobility challenges or those who require frequent check-ins,” telehealth is on the decline, according to David Chou. In this piece, he examines the key factors behind the trend and what leaders can do to ensure virtual care remains an option.
The term ‘digital front door’ gets thrown around a lot. But to truly make an impact, “it needs to be welcoming, to add value, and to be something the community wants,” said Michael Saad, CIO at Munson Healthcare. During a recent panel, he shared best practices for driving digital transformation, along with Aaron Miri and Joshua Titus.
As health systems continue to add physician practices at rapid rates, ensuring provider data are accessible and accurate is becoming increasingly vital – not just to enable care for existing patients, but also to ensure coverage for those who aren’t, according to our panelists.
“The power of any type of EHR is how it’s being utilized, not only by clinicians but also by your patient population,” said Raymond Lowe, SVP and CIO at AltaMed Health Services. In this interview, he talked about how his team’s recent Epic achievement, how they’re leveraging data to help enable “culturally competent care,” and why it’s not always wise to chase perfection.
One of the keys to meeting Penn Medicine’s core objectives – improving efficiency, reducing clinical burden, and delivering a better patient experience – is in establishing partnerships, said Anna Schoenbaum, VP of Applications and Digital Health. The other? Having “strong governance and engagement. That’s part of our DNA.”
No matter the size or scope of an organization, “you still need to have boots on the ground in IT,” says Ray Sharp, CIO at Katherine Shaw Bethea Hospital. In this interview, he talks about the value of rounding, the pros and cons of being a community health organization, and what he learned by spending time outside of healthcare.
It’s nearly impossible not to get caught up in the excitement around digital tools and AI, but if the right approach isn’t taken, it could be all for naught, according to Robbie Freeman, CNIO at Mount Sinai. In this interview, he talks about his team’s strategy to “get it right on a small scale” before going too big.
“We had to turn on dime, and we did.” Nearly four years after the start of Covid, a group of veteran CIOs gathered at the NJ/DVHIMSS Fall Conference to share insights on how they managed the challenges stemming from the pandemic, how they’re embracing AI and other tools, and how leadership roles have evolved.
Rather than comparing telehealth services to office visits in terms of data collection – which is future – perhaps we should focus on integrating virtual care into the overall care picture, said Dr. Joe Kvedar in this piece. “It is time for telehealth to sit at the grownup’s table and be treated like an honest service.
Clinical decision support systems aren’t just tools for clinicians; “they significantly impact the patient experience by enabling personalized, informed care and adhering to the most up-to-date guidelines,” said Chani Cordero, CIO at Brooke Army Medical Center. In this piece, she shared learnings from her recent stays at two different hospitals.
