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The term ‘digital front door’ gets thrown around a lot. But to truly make an impact, “it needs to be welcoming, to add value, and to be something the community wants,” said Michael Saad, CIO at Munson Healthcare. During a recent panel, he shared best practices for driving digital transformation, along with Aaron Miri and Joshua Titus.
When we asked a handful of influential leaders – including Craig Richardville, Liz Johnson, and Kate Pierce – how CHIME has impacted their careers, the answers varied, but one central theme kept coming to the surface: collaboration.
Innovating with intent and focusing first on user experience are two of the key components in creating and sustaining a solid digital strategy, according to Michael Saad, CIO at The University of Tennessee Medical Center. In this piece, he shares his experience.
As healthcare organizations strive to provide a seamless experience across the continuum, patient identification becomes increasingly important, according to our panelists. “We need to make sure we have the right patient at the right time, and the correct match for that patient.”
The topics that resonated most with our readers this year? Care coordination and leadership through crisis, according to our most-viewed blogs.
What does Oracle’s acquisition of Cerner mean for the two vendors – and more importantly, for their customers? Michael Saad, CIO at University of Tennessee Medical Center, shares his thoughts.
As workforce models continue to evolve, leaders need to “adjust their tactics and communication preferences to ensure teams remain engaged and have the tools they need to be successful,” said Michael Saad, CIO at University of Tennessee Medical Center.
As tech leaders, we have a responsibility to attract the best talent to our teams – including women, says Michael Saad, CIO at University of Tennessee Medical Center. In this blog, he talks about the hurdles women face in technology, and how leaders can break them down.
If communication platforms are not easy to use, able to integrate into existing workflows, and accessible to all staff, they won’t be successfully adopted, “which can lead to even more issues,” says Michael Saad, CIO at University of Tennessee Medical Center.
The Covid-19 pandemic has shown that telemedicine is a viable – and sometimes even a preferred – option for providing patient care. Its continued success, however, is going to require some work, says CIO Michael Saad.
