Like most health systems, Mount Sinai had to find a way to enable caregivers to communicate with patients while also reducing the use of PPE. But unlike other systems, the NYC-based organization decided to partner with Google, says Robbie Freeman.
Leaders at different organizations may have employed different strategies to fight Covid-19, but there’s one universal belief when it comes to the pandemic: healthcare has forever changed, said Christopher Longhurst, MD, and Rob Fields.
The key to having difficult conversations with members of your team? Conduct them in a way that’s “more about coaching, mentoring, and showing that you’re invested in this person’s success,” says Kristin Myers, VP of IT at Mount Sinai Health.
Although it’s important to be able to focus on the day-to-day tasks, what makes IT leaders so valuable is the ability to “pull yourself up and connect the dots across an organization,” says Kristin Myers of Mount Sinai Health System.
By doing something as simple as holding daily huddles, leaders can enable their teams to “learn from each other and make data-based decisions across the health system,” says Kristin Myers, SVP of IT at Mount Sinai Health System.