The key to improving patient care is in changing the narrative, according to Peter Pronovost, Chief Clincal Transformation Officer at University Hosptials. “We need to stop believing that defects are inevitable, and start believing they’re preventable.”
One way to make sure a “good crisis” doesn’t go to waste? By applying the lessons learned in ramping up virtual care to more effectively meet the needs of the quadruple aim, said our IT experts in a recent webinar.
As researchers pour through Covid-19 data, trends are beginning to surface that may provide answers – particularly when it comes to patient messaging. However, there are still plenty of questions, according to CT Lin, MD, CMIO at UCHealth.
If you want to survive a disaster – particularly one in which both patients and employees are homebound – you need to view your organization “as a tech company,” says Craig Richardville, and that means being “fast and efficient.”
As digital technologies become more pervasive, patients won’t just want to easily access visit notes; they’ll expect it, says KLAS’ Mike Davis, who breaks down the different approaches used to share data from healthcare encounters.