The key to improving patient care is in changing the narrative, according to Peter Pronovost, Chief Clincal Transformation Officer at University Hosptials. “We need to stop believing that defects are inevitable, and start believing they’re preventable.”
For healthcare organizations, it’s not about trying to replicate what Amazon has done for the consumer experience, but rather, taking pages from the book that has been so successful, according to Adrin Mammen and Sri Bharadwaj.
One of the most challenging aspects of leadership? Knowing when to push, and when to “back off and let people acclimate to the change we’re trying to push forward,” says Jim Daly, CIO at Washington Regional Medical System, in this podcast interview.
When it comes to medical devices, the gap between what organizations think is on the network, and what’s actually on it, is disturbingly wide, according to our expert panelists, who discuss their approaches to improving visibility.
Digital initiatives are more about workflow than anything else, says Tom Barrett. In this podcast, he talks about the progression of the CIO role, what it takes to drive change, and how he has made himself available to his team during the pandemic.