The rapid rise of telehealth during the early stages of Covid made an enormous impact for organizations like LVHN with a large rural population, but it wasn’t just about the scale, said CIO Mike Minear in this interview. “It was the richness of how we did it.”
Todd Bell, CISO and executive director of IT compliance at Valleywise Health in Phoenix, used to fight fires in the Colorado wildlands. Now he fights cybersecurity fires.
One of the most important components of the CIO role in acknowledging that one person can’t provide all of the leadership for an organization, said Rick Lang in a recent interview. “You have to be able to delegate and empower your direct reports and the people that report to them.”
For digital leaders, the true “wins” come from leveraging technology to increase efficiency, improve workflows, and provide “targeted education” that can help patients better prepare for visits – and reduce no-shows, said Jeff Johnson of Banner Health.
Rady Children’s Hospital CISO Sahan Fernando says, for people in his position, knowing technology is critical, but understanding and solving business problems is even more important.